Quality Policy

Quality is a core value of International Safety Research and a critical pillar of all the activities performed by our staff and subcontractors. To that end, we have implemented, maintain and are committed to our Quality Management System (QMS) that ensures all of our work is of quality.

Our objective is to make ISR a leader in quality. To achieve this, the ISR Executive demonstrates their ongoing leadership and commitment to quality by ensuring that:

• All of our personnel and subcontractors have the knowledge, tools and resources needed to conduct their work in a way that quality is both achieved and maintained;
• All ISR Project Managers establish detailed project plans and, when applicable, quality goals that meet and, wherever possible, exceed the applicable quality standard or regulatory requirements;
• We establish quality objectives against which we will continually measure our quality performance; and
• We perform periodic internal assessments and executive reviews of the performance of our work and QMS to ensure a continuous high level of quality is achieved.

Ultimately, the ISR Executive is committed to and accountable for continually improving the quality of our work and products and the performance of our QMS. We also ensure that subcontractors providing services to ISR have a system to manage quality that is consistent with our QMS.

All ISR employees and subcontractors are accountable for the quality of the work they perform on behalf of ISR. All ISR employees and subcontractors are empowered and encouraged to both identify non-conformances and recommend changes which continuously improve the quality of ISR work.

ISR provides the best possible deliverables, products and services in a way that they are of the utmost quality. Ultimately, quality is part of our culture. I, as the Chief Executive Officer of ISR, am accountable on all quality matters associated with the work performed by ISR. I expect and encourage that all ISR employees and subcontractors consider quality a top priority.

Mike McCall, M.Eng., P.Eng., CD1
ISR CEO and Accountable Executive